Role of Information and Communication Technology in Green Supply Chain Implementation and Companies’ Performance

Abstract

The aim of this study is to quantify the impact of information and communication technologies (ICT) and its technological updates on the success of the green supply chain (GSC) implementation, as well as the benefits this affords. This research is applied to the Mexican maquiladora export industry. A model of structural equations is presented to know the importance of the integration of ICT, combined with the implementation of GSC and the generation of benefits with the use of ICT. The results indicate that there is a direct, positive effect (PE) and significant among the four latent variables (LTV) analyzed but the most noteworthy is the indirect effect that the variable updating the ICT has on the benefits of GSC, through the variable mediators’ implementation of a GSC, since the direct effect of updating the ICT on the benefits of the implementation of GSC does not become significant. Whereby, it is recommended that the industry integrates and updates its ICT since, using the integrated and updated ICT and the implementation of a GSC, a series of economic, productive and environmental benefits will be created.