MARCO METODOLÓGICO PARA LA GESTIÓN SISTÉMICA DEL CONOCIMIENTO

Abstract

In the contemporary era, technology has become a pervasive and pivotal force, exerting a profound influence on nearly every aspect of human life and heralding the advent of a transformative era characterized by digital and cognitive advance-ment; those who adapt to it enter the Cognitive Era, in which artificial intelligence (AI) and information technology (IT) support decision-making processes. Never-theless, this transition can rise feelings of unease and apprehension due the neces-sity to implement swift and frequently misguided organizational and technological alterations, driven by an oversimplification of intricate domains with the intention of rendering them more accessible to AI and IT. This article presents the KMoS-SSA methodological framework as an integrative tool that merges knowledge manage-ment with the systems approach to develop effective solutions in complex domains. This holistic approach recognizes the importance of tacit specialist knowledge and offers a suitable way to address associated challenges with digital and cognitive transformation.