• Improvement project in higher education institutions: A BPEP-based model 

      Rodriguez Borbon, Manuel Ivan; Maciel Monteon, Marco; Limón Romero, Jorge; Gastelum-Acosta, Carlos; Báez, Yolanda Angélica; Tlapa, Diego Alfredo (2020-01-03)
      Improvement projects (IPs) are a fundamental element in any quality management system from any organization. In Higher Education Institutions (HEIs), IPs are constantly implemented to maintain excellence in academic and ...
    • Modeling critical success factors of lean six sigma in higher education institutions 

      García-Alcaraz, Jorge Luis; Gastelum-Acosta, Carlos; Limon-Romero, Jorge; Baez-Lopez, Yolanda; Tlapa, Diego; Puente, Cesar; Perez-Sanchez, Armando (2023-06-19)
      Purpose – This paper aims to identify the relationships among critical success factors (CSFs) for lean six sigma (LSS) implementation in higher education institutions (HEIs). Design/methodology/approach – An extensive ...

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