Listar Publicaciones por autor "BLANCO, JULIO"
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Improving a Manufacturing Process Using the 8Ds Method. A Case Study in a Manufacturing Company
García-Alcaraz, Jorge Luis; Realyvásquez, Arturo; Arredondo Soto, Karina Cecilia; BLANCO, JULIO; Jimenez, Emilio (2020-04-02)Customer satisfaction is a key element for survival and competitiveness in industrial companies. This paper describes a case study in a manufacturing company that deals with several customer complaints due to defective ...