A New Ergonomics Management model for supply chains

Abstract

The phrase ergonomics management is still a “work in process concept”. The modern approaches for quality, health, and safety management have been clarifying some domains and characteristics through models and standards; however, there is a research opportunity, especially for expanding the scope to evaluate entire supply chains. This chapter aims to conduct a systematic literature review of management systems and models to establish the fundamentals for designing an ergonomics management model for evaluating companies and the supply chain in which they participate. The PRISMA methodology was developed by key terms in the ScienceDirect, ProQuest, SpringerLink, and Emerald Insight databases during the period from 2010 to 2021. As a result, 39 articles complied with the inclusion and exclusion criteria. Thus, three different management systems, three standards, and three management models were identified. The results were compared and organized to distinguish the main characteristics of an ergonomics oriented management approach. In conclusion, the ISO 45001 standard domains and the Plan-Do-Check-Act (PDCA) approach were found pertinent and complemented by the leadership and employee participation model. Additionally, collaboration, cooperation, and coordination characteristics within the supply chain were suggested to be integrated into a new model.