Essential Factor in the Survival of High-Tech SMEs: Relational Capital in the Machining Industry of the Juarez, Chihuahua

Abstract

This chapter has a focus on Relational Capital as one of the principal elements that compose Intellectual Capital, which is made up of intangible assets related to the administration of high technologies along with the companies’ interaction with its customers, suppliers and competition. Relational Capital consents companies to clearly identify the areas of opportunity that can be improved in organizations dedicated to technological development since it allows an assessment of the company’s relations with its environment, ensuring permanence in the market and consequently decreasing its mortality rate. The Machining Industry in Ciudad Juarez, Chihuahua, Mexico is a clear example of undermanagement since it has high-level technology, but does not generate patents or have an expense in Research and Development. Moreover, its personnel are not specialized in engineering studies. In this way, it is comprehensible Essential factor in the survival of high-tech SMEs: Relational capital in the Machining Industry of the Juarez, Chihuahua that the use of knowledge has intensified. Knowledge alone does not generate any competitive advantage, as it arises through the company’s use of it, mainly those applications in the field of innovation